Help Center
Setup and troubleshooting guides for your Instanet device. If a guide below does not cover your issue, support can help directly.
Livebox Internet Bonding Device Startup
How to set up the Livebox Internet Bonding device: licence activation, server configuration, SIM card slots and bonding status.
Wi-Fi and Hotspot Settings
How to enable Wi-Fi and Hotspot on the Livebox Internet Bonding device, and how to merge other Wi-Fi connections with your SIM data.
Password Settings
Step by step: change the username and password on your Livebox Internet Bonding device from the Change Password screen in the dashboard.
Factory Reset
Step-by-step guide to resetting the services on your Livebox Internet Bonding device from the Service Monitor page, and what to expect afterwards.
Bandwidth Checkup
How to check bandwidth usage on the Internet Bonding device with the Bandwidth Monitor, hourly, daily, monthly and yearly.